FAQ

How can I see the timing for refill?

When the lamp goes out, it is time to refill. It is designed such that the battery and the active ingredient run out at the same time. Please refill it with a new refill cartridge (battery built-in).

Can I use a 60-day cartridge in the transpiration equipment for 120 days?

The equipment is commonly used. In addition to "Dokodemo VAPE Katori 120 days", you can use it in "Dokodemo VAPE Katori 60 days."
However, you cannot use the cartridge for "Dokodemo VAPE Premium", "Dokodemo VAPE No.1 Mirai", "Dokodemo VAPE GO! Mirai" and "Dokodemo VAPE Mirai" in the above-mentioned equipment.

Can we use it in a room with pets?

Yes, you can. However, it may have an effect on fish and insects, and therefore, please do not use it in a room with aquarium fish and insects. In addition, when you use it for a long time in a closed room or a small room, please sometimes ventilate the room.

I still have the one I bought and used for a while last year, so will it still work effectively?

When the product is stored without being sealed, the active ingredient naturally volatilizes and it works less efficiently. Please refill it with a new cartridge. When you do not use it for a long period of time, please take out the active ingredient cartridge from the main body, wrap the cartridge in plastic wrap or put it in a plastic bag, and store it sealed in a cold and dark place.

Do you sell the round part of the active ingredient cartridge as a single item? If not, why don't you sell it since the round part can be separately removed?

It is designed so that the built-in battery and active ingredient run out at the same time, and therefore, we sell only a refill cartridge with a built-in battery.